Artificial Intelligence

AI integration that allows clinicians to focus on patients,
not charting.

Ambient documentation, clinical extraction, and SOAP structuring - running in the same workspace as the chart.

Encounter Intelligence Layer

From audio to chart, with the physician in the loop.

Chained pipeline, per-domain confidence gates, conflict-safe physician review.

Ambient documentation

Real-time audio transcription via WhisperX, Parakeet, and Canary ASR engines, routed through a dedicated mTLS gateway.

Speaker attribution

Clinical vocabulary density and turn-order heuristics identify physician versus patient speech without recording assumptions.

Clinical extraction

Eight extraction types - problems, assessments, medications, lab orders, imaging orders, referrals, history, follow-ups - using local large language models.

Chart reconciliation

ICD-10 exact match, embedding cosine similarity via nomic-embed-text, and Levenshtein fallback to map extracted concepts to existing chart elements.

Physician review

A two-column review interface with confidence badges, transcript drawer, and conflict-safe bulk approval. Physician stays in control.

Chart write services

Problem, order, referral, history, and follow-up writers, each with applied-payload snapshots and a reversal window.

Streaming dictation

Live transcription, SOAP structuring on commit.

250 ms WebSocket chunks. Auto-segmented into S, O, A, P. Physician approves before any chart write.

  • WhisperLiveKit WebSocket streaming with 250-millisecond chunks and voice activity detection
  • Parakeet as the primary English engine; Canary as fallback
  • SOAP LLM post-processing via llama3.3:70b on a local DGX Spark - physician reviews before commit
  • Multilingual transcription across 25 European languages with consent-flag enforcement

Coding and billing AI

Coding suggestions from the note.

ICD-10 and CPT codes derived from encounter context, integrated directly into the clinical workspace.

  • ICD-10 and CPT suggestions from encounter context
  • AI claims review and denial risk prediction
  • AI medication safety checking
  • AI quality narrative builder
  • AI pre-visit briefing

Governance

Phase-gated, audited, and PHI-safe.

Read-only, low-risk write, and moderate-risk write phases. Every action in the execution ledger.

  • Phase-gated activation across read-only, low-risk write, and moderate-risk write phases
  • Per-domain confidence gates
  • PHI-safe log assertions and automated redaction checks
  • Consent enforcement middleware on every data domain endpoint
  • AI execution ledger for cross-tool continuity and audit
  • AI governance board with task approval workflows

Our AI stack

Integrated AI Models.

Speech, embedding, and language models, with explicit named placement.

LayerEngine
Speech (English)Parakeet, WhisperX
Speech (multilingual)Canary (25 European languages)
Streaming transportWhisperLiveKit, WebSocket, 250 ms chunks
SOAP structuringllama3.3:70b, llama3-med42v2
Clinical embeddingsnomic-embed-text
RoutingDedicated mTLS gateway, Nginx-based Docker container

Next

See how the platform handles security and HIPAA.

Field-level PHI encryption, audit logging, the resolved findings of an externally audited security review, and an honest list of where certifications stand today.