Ambient documentation
Real-time audio transcription via WhisperX, Parakeet, and Canary ASR engines, routed through a dedicated mTLS gateway.
Artificial Intelligence
Ambient documentation, clinical extraction, and SOAP structuring - running in the same workspace as the chart.
Encounter Intelligence Layer
Chained pipeline, per-domain confidence gates, conflict-safe physician review.
Real-time audio transcription via WhisperX, Parakeet, and Canary ASR engines, routed through a dedicated mTLS gateway.
Clinical vocabulary density and turn-order heuristics identify physician versus patient speech without recording assumptions.
Eight extraction types - problems, assessments, medications, lab orders, imaging orders, referrals, history, follow-ups - using local large language models.
ICD-10 exact match, embedding cosine similarity via nomic-embed-text, and Levenshtein fallback to map extracted concepts to existing chart elements.
A two-column review interface with confidence badges, transcript drawer, and conflict-safe bulk approval. Physician stays in control.
Problem, order, referral, history, and follow-up writers, each with applied-payload snapshots and a reversal window.
Streaming dictation
250 ms WebSocket chunks. Auto-segmented into S, O, A, P. Physician approves before any chart write.
Coding and billing AI
ICD-10 and CPT codes derived from encounter context, integrated directly into the clinical workspace.
Governance
Read-only, low-risk write, and moderate-risk write phases. Every action in the execution ledger.
Our AI stack
Speech, embedding, and language models, with explicit named placement.
| Layer | Engine |
|---|---|
| Speech (English) | Parakeet, WhisperX |
| Speech (multilingual) | Canary (25 European languages) |
| Streaming transport | WhisperLiveKit, WebSocket, 250 ms chunks |
| SOAP structuring | llama3.3:70b, llama3-med42v2 |
| Clinical embeddings | nomic-embed-text |
| Routing | Dedicated mTLS gateway, Nginx-based Docker container |
Next
Field-level PHI encryption, audit logging, the resolved findings of an externally audited security review, and an honest list of where certifications stand today.