Patient chart
Tabbed chart with area-specific configurations, customizable widget overview, and patient-reported outcomes capture.
Platform
A complete EHR platform.
One multi-tenant platform spanning charting, prescribing, scheduling, billing, ambient documentation, a patient portal, and an analytics warehouse - across clinical care areas, administrative operations, supply management, and revenue cycle.
Clinical workspace
A modern clinical workspace.
Tabbed patient charts, a customizable overview, and a state-machine encounter lifecycle.
Vitals, problems, allergies
Recording, trending, and reference ranges. ICD-10 problem coding. Allergy terminology with severity classification and audit-tracked soft delete.
Medications and prescriptions
Active and historical lists, interaction checking, formulary alternatives, reconciliation, eRx with EPCS scaffolding, refill queue, and PDMP integration.
Orders and results
Order set builder, multi-select lab ordering, specimen tracking, delta-check engine, reference-range overlays, and trend graphs with PNG and CSV export.
Notes and encounters
SOAP notes, specialty templates, quick phrases, collaborative drafting, co-sign workflow, and a state machine for encounter lifecycle with handoff checklists.
Outside records (InterView)
Clinical document exchange, patient identity matching, per-record preview, duplicate detection, import profiles, and a reconciliation worklist.
Platform coverage
A full suite of clinical care areas, administrative and operational domains, and robust billing tools.
Clinical care delivery, administrative operations, supply management, and revenue cycle - all in one workspace.
Clinical care areas
Outpatient
Charting, scheduling, prescribing, billing, and chronic disease management for primary and specialty offices.
Emergency Department
Real-time tracking board, ESI triage, sepsis screening, critical notifications, and ADT automation.
Inpatient
Admission, transfer, and discharge with longitudinal encounters, daily rounds, and nursing handoff.
ICU
Flowsheets, bundle compliance, early warning scores, and ventilator tracking.
Hospice
Hospice-specific encounters, care plans, IDT meetings, and symptom management.
Urgent Care
Tracking board, door-to-provider metrics, rapid result flags, and discharge readiness.
Surgery / OR
OR scheduling, WHO safety checklists, preference cards, instrument trays, and consent management.
PACU
Aldrete and White scoring, pain and PONV tracking, and discharge criteria.
Anesthesia
Pre-op evaluation, anesthesia records, difficult airway registry, regional blocks, and ASA-unit billing.
Radiology
RIS worklist, radiation dose tracking, peer review, and critical finding communication.
Laboratory
Lab worklist, specimen tracking, quality control, serial draws, and reflex rules.
Pathology
Case accessioning, gross examination, frozen section consultation, and CAP synoptic reports.
Skilled Nursing
MDS assessments, fall risk, pressure injury tracking, and payer reporting.
PT / OT
Therapy episodes, evaluation and daily notes, outcome measures, and goal tracking.
OB / GYN
L&D tracking board, prenatal care, delivery documentation, fetal monitoring, and postpartum care.
Oncology
Staging, chemotherapy protocols, infusion, radiation oncology, tumor board, and registry reporting.
Academic Research
Study and protocol management, IRB tracking, enrollment, EDC and CRF builder, and biospecimens.
Inpatient Pharmacy
Verification queue, formulary management, IV compounding (USP 797/800), and controlled substances.
Outpatient Pharmacy
Fill queue, insurance adjudication, will-call bins, immunization administration, and clinical services.
Administrative
Hospital Command Center
Executive view of census, transfers, throughput, quality and safety, and area status across the system.
IT Administration
System uptime, integration health, backups, certificates, audit compliance, storage utilization, and a 28-connector catalog.
Quality Reporting
MIPS and MACRA performance composite, VBP and HRRP scorecards, HEDIS care gaps, HCAHPS dimensions, and SNF MDS 3.0, with overlay drill-downs.
Analytics Warehouse
Ten materialized views, a dedicated read-replica connection pool, and eight standard analytics endpoints powering operational and financial reporting.
Role & Permission Management
121 user roles, a 52-key canonical permission registry, hierarchy-aware area instance grants, and JWT-embedded permission claims.
Audit & Compliance
AuditLog across every domain, PHI access anomaly detection, audit-tracked soft delete, and exportable compliance reports.
Security Monitoring
Redis-backed rate limiting, JWT denylist, PHI middleware, consent enforcement, mTLS gateway, and HMAC FHIR webhooks.
Consent & Legal
Consent directive middleware, patient amendment requests, retention and purge policies, and a managed legal page library.
Organization Management
Multi-tenant org-scoped access, cancellation workflows with read-only lock enforcement, and cross-organization aggregation.
User Provisioning
Role assignment, area instance grants, invitation workflow, active-status guards, and an SSO adapter framework.
Supply
Inventory management
Par levels, barcode tracking, cycle counts, and real-time on-hand visibility across units and sites.
Requisitions & purchase orders
Workflow with approvals, fulfillment tracking, vendor routing, and receiving reconciliation against the PO.
Vendor management
Vendor catalog, rate cards, performance scoring, and onboarding with document and contract tracking.
Expiry & recall tracking
Lot numbers, expiration alerts, recall management, and first-expired-first-out picking rules.
Controlled substances
DEA-compliant tracking, automated dispensing cabinet integration, count reconciliation, and diversion monitoring.
Instrument trays & preference cards
Surgical kit management, assembly and sterilization tracking, and surgeon preferences linked to scheduled procedures.
Sterile compounding
USP 797 and 800 cleanroom operations, batch records, stability windows, and hazardous drug handling.
Supply analytics
Five dashboard widgets for par burn, cost per case, waste tracking, and vendor spend.
Billing
AR aging & analytics
Payer-level aging buckets, AR days, and trend reporting sliced by location, provider, and payer.
Claims pipeline
Visit-level coding assistant, real-time payer-specific edits, claim preflight with modifier, diagnosis link, and NPI checks.
Denial management
Workqueue with appeal templates, denial-reason trending, and root-cause analytics to close recurring gaps.
Payment posting (ERA)
ERA ingestion with an exception worklist, contractual adjustment logic, and secondary billing triggers.
Eligibility verification
Pre-visit and real-time checks with cache, stale-data indicators, and alerting on coverage changes.
Prior authorization
Auto-builder, renewal tracker, status board, and deadline alerts tied to scheduled services.
Clean claim validation
Pre-submission editor catching missing fields, invalid modifiers, and bundling issues before the claim leaves the building.
AI coding assistance
ICD-10 and CPT suggestions generated from the note, with physician review, audit trail, and confidence gating.
Specialty billing
ASA anesthesia unit billing, radiology RVU tracking, and E/M level documentation support.
Revenue KPIs
Collection rate, denial rate, clean claim rate, days in AR, and financial dashboards by location, provider, and payer.
Patient portal
A full-featured patient portal.
Runs on the same backend as the clinician workspace, with dedicated portal auth and consent middleware.
- Ten-step onboarding wizard with idempotent step progression
- My Health: results, conditions, medications, allergies, immunizations, vitals trending
- FHIR Bundle records export under US Core IG
- Billing: patient statements, balances, nightly billing sync
- Self-scheduling from physician templates
- Secure messaging with staff in-basket integration
- Telehealth Zoom launch, document upload, and consent forms
- WCAG accessibility, dark mode, and Spanish-language UI
Analytics warehouse
Built-in analytics warehouse.
Dedicated read replica, scheduled materialized views, and a visual query builder.
- Ten materialized views - daily census, encounter volume, AR aging, MIPS denominators, quality gaps, appointment utilization, readmissions, denial rates, revenue KPIs, population cohort base
- Dedicated read-replica connection pool
- Eight standard analytics endpoints - census, encounter volume, AR aging, quality gaps, appointment utilization, readmissions, denial rates, revenue
- Visual query builder and scorecard views
- Voice assistant that converts natural-language questions into analytics queries
Interoperability
Standards-first interoperability.
FHIR, HL7, CCDA, and DICOM, all routed through a dedicated mTLS security gateway.
- FHIR - Patient, Encounter, Observation read endpoints, Problem and Allergy and MedicationStatement write validation, bulk export, subscriptions
- HL7 - ADT message ingestion with routing rules, ORU results normalization with source mapping profiles
- External MPI - matching workflow with confidence scoring and manual resolution
- C-CDA - export and validation foundations
- PACS / DICOMweb - Orthanc integration with QIDO-RS and WADO-RS proxy, launch token service, study tracking
- External connectors - onboarding wizard, source reliability scoring, provenance timeline
- mTLS gateway - dedicated security gateway for all external integrations
Next
The AI layer.
Ambient documentation, encounter intelligence, and SOAP structuring run inside the same workspace as the chart.